Outright Hosting (“Outright Hosting”, “we”, “us”, or “our”) is a company registered in England and Wales. We operate the website https://outrighthosting.net, along with related applications, platforms, APIs, and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our Services.
1. Who We Are (Data Controller)
For the purposes of applicable data protection laws, Outright Hosting is the data controller of personal data collected through our Services.
2. Information We Collect
We collect information necessary to provide, operate, and improve our Services.
a. Personal Information You Provide
This may include:
- Name
- Email address
- Telephone number
- Company or organisation name
- Billing address
- Login credentials
- Information submitted via contact forms, support tickets, or communications
b. Account Information
When you create an account, we collect information required to:
- Authenticate users
- Provide access to Services
- Manage subscriptions
- Provide customer support
c. Payment Information
Payments are processed by third-party payment providers. We do not store full payment card details. Payment providers may collect and process billing information in accordance with their own privacy policies.
d. Usage, Log & Technical Data
We automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Pages visited and actions taken
- Date and time of access
- Referring URLs
e. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember preferences
- Analyse usage and performance
- Improve security and reliability
You can manage cookies through your browser settings.
f. Location, Telemetry & Asset Data
Where you use telematics, tracking, or asset-monitoring services, we may collect:
- Location data
- Movement history
- Device and asset identifiers
- Sensor, status, and telemetry data
- Event and performance data
This data is collected only as part of the services you enable and configure.
g. Mobile Application Data
Our mobile applications may collect:
- Device identifiers
- Diagnostic and crash data
- Location data (with permission)
- Usage data
3. How We Use Your Information
We use information for the following purposes:
- Providing and operating our Services
- Creating and managing user accounts
- Processing payments and invoices
- Delivering hosting, telematics, and related services
- Communicating with users
- Responding to enquiries and support requests
- Monitoring usage and improving performance
- Ensuring security and preventing fraud
- Complying with legal and regulatory obligations
4. Legal Bases for Processing
We process personal data on one or more of the following legal bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers (hosting providers, analytics services, payment processors)
- Business partners where required to deliver services
- Legal or regulatory authorities where required by law or to protect rights, safety, or property
All third parties are required to protect information appropriately.
6. Analytics & Third-Party Services
We use third-party analytics services (such as Google Analytics) to understand how our Services are used and to improve performance. These providers may collect information in accordance with their own privacy policies.
7. Data Retention
We retain personal and service data only for as long as necessary to:
- Provide Services
- Meet legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
Retention periods for telemetry and operational data may vary depending on service configuration and customer requirements.
8. Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent where processing is based on consent
Requests can be made using the contact details below.
10. UK GDPR & Data Protection Act 2018
If you are located in the United Kingdom, your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
11. EU GDPR
If you are located in the European Union or European Economic Area, your personal data is processed in accordance with the EU General Data Protection Regulation (GDPR).
12. California Privacy Rights (CCPA)
If you are a California resident, you may have the right to:
- Request disclosure of personal data collected
- Request deletion of personal data
- Request information about data sharing
We do not sell personal information.
13. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
14. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
16. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us:
Outright Hosting
Registered in England and Wales
Website: https://outrighthosting.net
Email: privacy@outrighthosting.net
By using our Services, you agree to this Privacy Policy.